Q: Are you a direct server provider or a hosting reseller?
A: Felware takes pride in being a direct server provider. Unlike resellers who acquire server resources from other hosting companies and then resell them to you, we own and operate our own data centers and server infrastructure. This enables us to offer competitive pricing and ensure top-notch customer support.
Q: Do you offer VPS or Web Hosting Services?
A: Felware's primary focus is delivering high-end dedicated server infrastructure to our customers. As such, we have made a deliberate decision not to diversify into other types of hosting services, ensuring that our utmost attention and quality are dedicated to our dedicated server offerings.
Q: Could you detail the types of content and workloads that Felware permits?
A: At Felware, we prioritize a safe and legal digital environment. We strongly prohibit any content or activities that are illegal or involve abusive behavior. For comprehensive guidelines and specific details, we encourage reviewing the Felware - Client Service Agreement and Felware - Hosting Service Agreement.
Q: What internet speed and bandwidth can I expect?
A: We currently provide unlimited 1Gbps bandwidth for all our server offerings. You may perform speed tests against our network by visiting https://lg.felware.net/.
Q: How long does it take to setup a custom server configuration?
A: Most custom server configurations can be set up within 24-48 hours. If your server isn't ready within this timeframe, you can contact our support team at [email protected] or reach us at +1 (608) 729-5888.
Q: Where are the dedicated servers located?
A: All our dedicated servers are hosted in our own data center located in Madison, Wisconsin, United States.
Q: Do you offer any discounts?
A: Any special promotions will be sent to you via email or prominently displayed on our website. You can enjoy discounted rates when you opt for our dedicated servers on 6 or 12-month terms.
